medical science


Growth from Insight, Intelligence and Innovation Growth from Insight, Intelligence and Innovation

1. New Patient Experience

− The renovation and expansion of the Bangkok campus not only adds capacity, but also totally re-invents the way healthcare services are delivered
− New outpatient clinics are designed to be more “patient- centric”, serving the often different needs of Thai and international patients
− New inpatient “rooms of the future”incorporate the latest of the following:
+ Bedside medication administration technology
+ Total communication and entertainment
+ Environmental control
+ Patient safety & evidence based design
− The Result:  Bumrungrad is back on top as Asia’s premier healthcare facility

2. IT Innovation

− Bumrungrad’s 10 year investment in advanced IT has resulted in a clearly differentiated product, improved
patient safety and efficiency resulting in some of the industry’s highest margins and ROA.
− As part of its commitment to best practices, Bumrungrad Hospital in Bangkok is the first in Asia to implement a
robotic pharmacy dispensing system and automated laboratory system, which will be fully integrated with its IT
system.
− With Microsoftas a strategic alliance partner, Bumrungrad will remain at the world-wide forefront of IT
healthcare technology to the benefit of the patients and shareholders.

3. Anticipating Long-Term Trends

− Bumrungrad’s vision of the next generation of healthcare IT resulted in the2007 sale to Microsoftof its
software development company and the continued advantages of thestrategic alliance.
− Long before others, Bumrungrad anticipated and exploited the “medical tourism”opportunity in1997 and
is now at the vanguard of the next wave in medical travel: “The Global Care Option”
− Bumrungrad International Limited is leveraging Bumrungrad’s brand equity to attract world-class
investment partners to invest in healthcare opportunities throughout Asia and the Middle East.  All of
Bumrungrad International Limited’s operating investments are profitable and growing.

Management contract signed with the Health Authority of Abu Dhabi for 4 years, December 2007 -2011
• In-patient capacity of 460 acute care beds, 28 intensive care and 14 special care baby unit beds
• Patient volume of ~310,000 patients, including more than 25,000 inpatients annually
• Simultaneously, a new modern hospital building will be constructed on an adjacent site starting this year that will replace the current facility by mid-2011

• 1997:Established by reputable financial investors
• June 2007:Acquired 100% by Bumrungrad International Limited
• Sept 2009:
−Headquartered in Singapore and is the leading private provider of dialysis and related services in Asia
−Operates inpatient and free-standing outpatient dialysis clinics in 7 countries (Singapore, Malaysia, Philippines, Taiwan, South Korea, Japan and
Thailand), providing regular treatment to approximately 5,600 patients
−Holds leading positions in most of the high growth markets it operates, with established platform to further expand into other suitable Asian and Middle Eastern markets
−Expanded into Thailand in Feb 09 by acquiring Nephromed Group, a chain of 14 dialysis clinics
−The management plans to aggressively expand the number of clinics over the next three years

2002:Opened as a 253-bed private hospital, one of the largest in the southern Luzon corridor of metropolitan Manila, the Philippines
• Feb 2005:Acquired by Bumrungrad International Limited
• Sept 2009:
−Bumrungrad International Limited’s shareholding in AHI increased from 43% to 56.4% from the conversion of management fees into equity and new capital injection
−Since the acquisition, the hospital has turned around and started to make profit in 2007
−With the hospital operating at almost its full capacity, AHI is undergoing an expansion plan over the next two years to increase the number beds to 346 beds

  • Accelerate refurbishment of existing BI Hospital Building
  • Focus on domestic market
  • Open new international markets
  • Tight cost control:  no service effect
  • Conserve & manage cash
  • Continue Bumrungrad International Limited’s investments as planned
  • Hold on Dubai
  • Asian Hospital Inc. in the Philippines with 253-bed capacity
  • Bumrungrad Al MafraqHospital, a public hospital in Abu Dhabi with 488 beds (management contract)
  • Asia Renal Care with a chain of 105 dialysis clinics in 7 Asian countries

With a 29 year track record, BH is now the leading healthcare service provider in South-East Asian region
Established in 1980; listed on SET in 1989
• Major operations divided into Bangkok facility and international business

Bangkok Facility

Facilities

- One of the largest and most sophisticated private hospitals in South-East Asia
- 538 inpatient beds and 4,500 outpatient capacity per day
- Thailand’s leading tertiary medical center

Accreditation

- 1st hospital in Asia to receive US JCI Accreditation
- 1st private hospital in Thailand with Thai Hospital Accreditation

Patient Volume & Revenue

- Over one million patients treated annually
- International following with 420,000 international patients from190 countries

Services

- 19 specialist departments; 102 sub-specialist departments

• Asia Renal Care:

− Successfully acquired 60% (cumulative group holding) of a chain of 14-clinic dialysis operator in Thailand in
Feb 09
− Number of clinics increased to 105, in 7 Asian countries as at Oct 09

• AHI in the Philippines:

− The expansion plans, including renovation of existing building and construction of a new 14-storey building
with additional outpatient & inpatient capacity, are on schedule
− Bumrungrad International Limited’sshareholding in AHI increased to 56.4% from conversion of management
fee into equity

• Bumrungrad International Limited’s shares in Bumrungrad Hospital Dubai have been sold back to Istithmar

  • 7 additional floors (of which 4 are outpatient clinics) of the new BI Clinic Building opened on 30 May 08, resulting

in increase in outpatient capacity to 4,500 visits per day

  • Renovation of the inpatient beds in the existing hospital building started in Feb 08; 298 rooms are completed as of

Oct 09

  • Launched Healthy Living Club in mid-June 08 to attract domestic patients; 19,000 members as at Nov 09

IN THE PAST THREE MONTHS, THE CREAKY Barron’s staff has replaced a hip, two knees and undergone various nips and tucks. Based on average prices, these cost a total of at least $100,000. But abroad, say in Singapore, the tab would have been about $50,000, including stays in a private room, airfare and a vacation for the patients and their companions. Elsewhere in Asia, medical care is even cheaper. That’s why more U.S. insurers are considering financing treatment for Americans willing to travel abroad. In fact, “medical tourism” could help rein in the health-care costs that devour 16% of America’s gross domestic product. That possibility is raising the profile of a few publicly traded companies you’ve probably never heard of: Thailand’s Bumrungrad Hospital (ticker: BH.Thailand) and Bangkok Dusit Medical Services (BGH.Thailand), Singapore’s Parkway Holdings (PWAY.Singapore) and Raffles Medical (RFMD.Singapore), and India’s Apollo Hospitals (APHS.India). Says Prathap Reddy, the U.S.-trained cardiologist who founded Apollo in 1983 and is its chairman: “We bring excellent care at a cost benefit. If the U.S. were to cover all its people, there would be a demand/supply gap. India can step in with equivalent care at one-fifth the cost.”

The table below, courtesy of Josef Woodman, author of Patients Beyond Borders, a handbook for medical tourists, shows costs of some common procedures in the U.S. and four other countries. The differentials are staggering. A 2008 study by McKinsey found an aortic-valve replacement that
costs $100,000-plus in the U.S. might go for $38,000 in Latin America and $12,000 in Asia.

MEDICAL TOURISM IS NOTHING NEW. Well-off foreigners regularly visited America in the past for treatment, and Americans went abroad when procedures, especially experimental or controversial ones, weren’t available at home. Uninsured Americans often went to Mexico. In the 1990s, plastic-surgery procedures — combined with vacations — became popular. Call it the Joan Rivers World Tour.

Then came 9/11. Wealthy Arabs found themselves shut out of the U.S., and after the London bus bombings, doors closed in the U.K., too. Arabs began going to Asia, where hospitals developed Mideast specialties. For example, Parkway began transplanting stem cells to treat thalassemia, a blood disorder prevalent in the region.

For most Americans, Mexico is the favored destination because of its proximity. Increasingly, however, U.S. citizens are journeying to Asia for
elective procedures, citing comparable care at lower cost, and with much less waiting time. Estimates of annual global medical tourism range
broadly, from $20 billion to $60 billion. In Asia, the figure is put at $500 million to $1.3 billion. Deloitte Consulting believes the global medical-tourism market is growing by 30% a year and will hit $100 billion in 2010. It’s very profitable for the hospitals. “Medical travelers don’t fly in for simple problems,” says Dr. Goh Jin Hian, senior vice president at Parkway Holdings in Singapore and former chief of its Gleneagles Hospital. “They
tend to be sicker and have more complex illnesses.” As a result, bill sizes are higher than for local patients.

To court this well-heeled clientele, providers offer surprisingly luxurious facilities. At Bumrungrad’s main medical center in downtown Bangkok, interiors are paneled with bamboo and accented with silent meditation pools. There are counters to make travel arrangements and a food court with menus including halal, kosher and Western options. Parkway’s Gleneagles has private suites so family members can stay with patients. The big hospital companies are now expanding into the Persian Gulf and China. Expect new entrants, too: the Philippines just opened a facility in Subic Bay,
site of the former U.S. naval base. Other nations that want to get into the game include South Korea, Taiwan and Japan. To be sure, there are unresolved issues, including recourse when treatments go wrong. U.S. health-care reform might reduce potential customers. “If you’re a complete idealist and think that things will get sorted out here, there won’t be a need. But who subscribes to that view?” says Anthony Cragg of Wells Capital Management, manager of the WFA Asia Pacific Fund (SASPX) and an investor in medical-tourism providers.

None of the proposed health-care legislation mentions medical travel, but it emphasizes cost transparency, single pricing and assurances that consumers understand the promised quality of the care offered. “We offer clear price transparency, we categorize our networks by quality, and we’ve simplified the billing process,” says Victor Lazzaro, chief of medical- travel coordinator BridgeHealth International, a private company that wants to go public someday. He hopes Medicare will fund certain procedures.

Slowly, insurers are beginning to offer the medical-tourism option. WellPoint introduced a pilot program in November to let members opt for procedures in India. Aetna and Blue Cross Blue Shield of South Carolina do the same. Comfort levels are rising as more hospitals are accredited by the Joint Commission, the Illinois-based nonprofit organization that evaluates and sets standards for health-care providers. Institutions such as Johns Hopkins and the Mayo Clinic are also offering advice and capital.

Some stocks have run up fairly sharply, helped by the mania for Asian investments. For example, through Thursday, Parkway Holdings was up 61% this year, to two Singapore dollars, for a market value of S$2.3 billion (U.S.$1.6 billion), and a forward price/earnings ratio of 23. Apollo Hospitals was up 15% to 519 Indian rupees, for a market value of INR32 billion ($655 million) and a recent P/E of 30. Meanwhile, Bumrungrad had risen 22%, to 25.75 Thai baht, for a market value of THB18.8 billion ($552 million) and a forward P/E of 16. Cragg of Wells Capital is a fan of Bumrungrad, which has a Western management led by CEO Curt Schroeder. Bumrungrad was hit by the decline in tourism after widespread antigovernment demonstrations in Bangkok this year. Second-quarter results missed expectations; Bumrungrad is expected to earn THB1.61 a share this year on THB9.1 billion in revenue, versus THB1.64 on revenue of THB8.6 billion last year. But Cragg calls Bumrungrad shares inexpensive, and he sees tourism reviving in 2010.

Larry Ioffredo, who steers First Eagle Pacific, an offshore fund, likes Raffles Medical, one-third of whose patients are foreigners, and which aspires to be Singapore’s Mayo Clinic. He is particularly attracted to Raffles’ free cash flow and lack of debt. He says Singapore has thrown resources behind medical tourism, including a partnership among government agencies, fostering 11% growth in the number of patients from 2003 through 2006. Singapore aims to attract one million foreigners annually by 2012, up from about 350,000 in 2007. Nomura Securities, which also favors Singapore providers, has price targets of S$2.32 for Parkway and S$1.30 for Raffles Medical. And although the stocks have risen, the long-term trend is intact because cost pressures are still escalating. Says Cragg: “If you’re patient, this is a very good story.”

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